Hello, I am Nikolaos.

I am a People and Culture Partner bringing structure, ethics and learning enablement in the workplace environment.

I help organisations grow through trust, learning and integrity

Structured-oriented People Partnering

Human. Structured. Ethical.

Driving organizational culture through people, systems, and growth.

contact m e

I help organizations grow while keeping people at the center.

✔️ People and organizational partnership with advisory, coaching, and change enablement

✔️ Learning and capability enablement with onboarding, training, and team development

✔️ HR governance and ethics with policy guidance, compliance, and fair practices

✔️ HR operations excellence with reporting, documentation, and workflow optimization

✔️ Automation and systems improvement using Excel, Power Automate and continuous improvement mindset

Degrees

Badge from a Degree
Badge from a Degree
Badge from a Degree
Seal of the University of Perugia, Italy, featuring a heraldic lion holding a shield with the university's emblem.

My toolbox

SAP Workday Quickbooks Oracle Office Smart Hris Coupa Replicon Kronos Service now Spss SAP Workday Quickbooks Oracle Office Smart Hris Coupa Replicon Kronos Service now Spss

My skills

  • Build strong team connections and guide leaders to align on people strategies.

    ✔️ People Advisory & Stakeholder Alignment

    ✔️ Employee Relations Navigation

    ✔️ Workforce Planning Fundamentals

    ✔️ Performance & Feedback Culture

    ✔️ Manager Coaching Support

    ✔️Cross-functional Collaboration

    ✔️Change Enablement with Team Adoption Focus

  • Design and deliver learning experiences that grow skills and team performance.

    ✔️ Onboarding Experience Design

    ✔️ Training Facilitation

    ✔️ Team Capability Development

    ✔️ Knowledge System Building (SOPs & laybooks)

    ✔️ Behavioral Insight Application (Maslow & Motivation Principles)

  • Ensure compliance, uphold ethical standards, and foster trust across the organization.

    ✔️ Policy Guidance & Compliance Alignment

    ✔️ Employment Law Awareness (EU scope)

    ✔️ Ethical Decision-Making

    ✔️ Confidential Case Handling

    ✔️ Responsible Communication

    ✔️ Fair People Practice

  • ✔️ HR Service Delivery

    ✔️ HR Documentation & Audit Readiness

    ✔️ People Data Consistency

    ✔️ HR Reporting

    ✔️ Process Ownership & Collaboration wih Payroll & Operations

  • Leverage technology and streamlined processes to boost HR efficiency and accuracy.

    Tools & Platforms:
    Excel • VBA • Power Automate • Power Query

    Processes & Optimization:
    Process Simplification • HR Workflow Optimization • Continuous Improvement Mindset

Certifications

An emblem with a green background that says 'HR Professional' at the top, featuring a black radiation symbol, a certification badge, and a graphic of a person's profile on a resume. The emblem is shield-shaped with black star icons at the bottom.
A badge-shaped graphic for employer branding strategy featuring a green background, with icons of a resume and a user profile, a certified label, and three stars.
LinkedIn logo inside a badge with the text "Resources Applied AI for Human AI" surrounding it.
PMP Authorized Training Partner badge from the Project Management Institute, with a purple circular background and the PMI logo in the center.
A black shield-shaped badge with a gray border, featuring the text "HR BOOTCAMP" on a red ribbon across the middle, two gold stars below, and the words "CERTIFICATION" at the bottom.

For Complementary and Background Information

VISIT MY LINKEDIN PROFILE

I help teams grow with clarity, fairness, and a human touch, turning insight into action to create meaningful experiences.

Languages

A circular logo featuring the Union Jack, the national flag of the United Kingdom.
Greek flag inside a circular frame on a black background.

Fluent C2

Native

Circular cake decorated with the Italian flag colors: green, white, and red.
Close-up of a Spanish flag with red and yellow horizontal stripes.

Learning A2

Fluent C1

Work experience

  • TTEC
    Feb 2025 - Present | Athens, Greece (Hybrid)

    Supporting ~1000 employees across several business projects, combining HR expertise, compliance, and people strategy.

    What did I do

    ✔︎ HR point of contact for employee lifecycle, compliance guidance, and people decisions

    ✔︎ Managed employee relations: attendance, performance, conflict mediation, Code of Conduct issues

    ✔︎ Compliance lead for Greek labor law and submissions obligations on labor portals: contracts, schedule amendments, audits

    ✔︎ Partnered with Operations leads; coached managers on ethical decision-making and fair disciplinary processes

    ✔︎ Designed SOPs improving collaboration between Operations and People & Culture

    ✔︎ Built the first internal HR knowledge framework for P&C team

    ✔︎ Delivered training sessions for new team leads on compliance and people management

    ✔︎ Developed and maintained HR trackers for payroll and workforce changes

    ✔︎ Escalation contact for sensitive cases: harassment claims, misconduct investigations

    ✔︎ Contributed to cultural stability through responsible communication and cross-team cooperation

  • Foundever
    May 2024 - Nov 2024 | Athens, Greece

    Trusted advisor for 1,200 employees, managing benefits lifecycle and payroll collaboration.

    What did I do

    ✔︎ Point of contact for benefits policies and employee guidance

    ✔︎ Collaborated with managers to resolve benefits queries and strengthen trust in HR

    ✔︎ Managed healthcare onboarding, meal cards, eligibility validation, and lifecycle compliance

    ✔︎ Partnered with Workforce Management to process monthly payroll-related benefit adjustments

    ✔︎ Improved operational efficiency by automating benefits tracking with Excel and VBA

    ✔︎ Designed structured communication flows for onboarding/offboarding and policy changes

    ✔︎ Administered SuccessFactors for benefits activity and employee records management

  • Pfizer
    Mar 2023 - Mar 2024 | Athens, Greece (supporting Italian market)

    Managed AR operations for the Italian market, collaborating across Finance, Risk, and Commercial teams.

    What did I do

    ✔︎ End-to-end AR activity and timely collection from pharmacies and distributors

    ✔︎ Resolved financial discrepancies in partnership with Risk, Finance, Auditing, and Commercial teams

    ✔︎ Handled credit holds, overdue balances, and refund eligibility with clarity

    ✔︎ Maintained zero-risk targets through structured monitoring and proactive engagement

    ✔︎ Supported additional EMEA accounts during workload peaks

    ✔︎ Used SAP for transactional accuracy, audit compliance, and documentation

  • NEXT STEP
    Sep 2022 - Jan 2023 | Remote (Europe)

    Supported international recruitment across multiple EU markets, improving candidate and client processes.

    What did I do

    ✔︎ Coordinated candidates throughout the hiring process across Italy, Spain, Greece, and CEE

    ✔︎ Conducted sourcing, CV screening, interview scheduling, and job postings

    ✔︎ Partnered with Placement Managers to align shortlists with hiring needs

    ✔︎ Maintained structured candidate pipelines and performance-tracking reports

    ✔︎ Enhanced candidate experience with clear communication and guidance

    ✔︎ Developed an improved candidate profile creation process, reducing delays and bottlenecks

What people say

“Nikolaos combines analytical thinking with a people-centric approach.”

- Hanna F., Interim Recruiter & Psychologist, 2025

“His attitude consistently aligns with integrity, collaboration, and excellence.”

- Georgia M., HR Recruiter, 2025

“He brought a strategic mindset to everything from benchmarking salaries to streamlining benefit structures.”

- Tassos P., German International Recruiter, 2025

“Always punctual, reliable, and committed to the highest standard.”

- Michaela B., HR Business Partner, 2025

Where empathy meets strategy, teams thrive and leaders grow with confidence.